The following learning outcomes are expected out of our L&D Programs on Sales Management
S.No. | Learning Outcome | Remarks |
---|---|---|
1 | Awareness | SPANCO (Suspect, Prospecting, Awareness, Need, Closing , Order) Cycle |
Lead Magnets - Why? How? | ||
Value Bombs - Why? What? When? Where? How? | ||
Sales Kit - Why? How? | ||
Sales Funnel - Why? What? How? | ||
Sales Negotiation - What? Why? How? | ||
Sales Metrics - What? Why? How? | ||
Sales Process - Why? What? How? | ||
2 | Practice | How to hunt for Sales Leads? |
How to build rapport with a prospect? | ||
How to qualify a Sales Lead? | ||
How to conduct the 5W1H Need Analysis? | ||
How to answer a question / handle an objection? | ||
How to do Part - Closing that leads to Sales Closings? | ||
How does one prepare for a Sales Negotiation? | ||
How does one do Sales Planning? | ||
How to do Demand Forecasting and Sales Target Setting? | ||
How does one do Market Sensing to gather Market Intelligence? | ||
How to make use of a CRM software solution? | ||
How to leverage CRM to monetise LTV (LifeTime Value) of customers? | ||
How to prepare a winning Customer Loyalty Program? | ||
How to leverage the usage of Internet platform for Sales? | ||
3 | Process | Lead Generation |
Sales Funnel Management | ||
Qualifying a Prospect to send a Proposal | ||
Customer Relationship Management | ||
Life Time Value of a Customer | ||
4 | Soft Skills | Communication |
Leadership | ||
Team Building | ||
Conflict Management | ||
Interpersonal Relationship Mgt | ||
5 | Strategy | The Go To Market Plan |
Blue Ocean Strategy | ||
Turn weakness into strength | ||
New Market Launch Strategy | ||
Work from home in troubled times |