Customer Relationship Management Solutions

Blue Ladder is into turnkey design, fabrication, erection and management of Pre Engineered Buildings.
Strategic Concepts was tasked to introduce Customer Relationship Management Systems in the group..

Brief Case Detail

Client Name Chandir Khemchandani, Director

Location Nagpur

Started 2021

Completed Active

Customer Satisfaction Index: Very Good

Category SME Growth

The nature and scope of work with Blue Ladder, as far as CRM is concerned, are as follows:

  • Database of Suspects to be onboarded
  • Telecaller work in progress management
  • Lead Nurturing
  • Sales Funnel Management
  • Sales Dashboard Management
  • Sales Metrics tracking