Customer Relationship Management Solutions

Biocare is into manufacturing and marketing of organic fertilisers and growth promoters for agricultural markets.
Strategic Concepts was tasked to introduce Customer Relationship Management Systems in the group.


Brief Case Detail

Client Name Dr Suhas Budhe, CMD

Location CG, Maharashtra, MP

Started 2017

Completed 2022

Customer Satisfaction Index Very Good

Category SME Growth

The nature and scope of work with Biocare are as follows:

  • Define the Sales Pipeline
  • Top of Funnel (TOFU)
  • Middle of Funnel (MOFU)
  • Bottom of Funnel (BOFU)
  • Introduction of Hubspot CRM for Farmers Lead Qualification and Management
  • Introduction of Hubspot for Franchisee applications