Archive for Tag: sales performance management

Deal with Emotions, not Products!

Salespersons are human beings and customers are also human beings. When the two meet and talk, it is an exchange  of emotions first and then finally an exchange of facts, figures, product and technology. Isn’t it?       If...

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Does your customer trust you?

It is very important that your customer trusts you. What are the levels of trust that a customer can have on you? Level 1 Trust: Commodity : The customer pays money for a product or service that you deliver....

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Everybody, Somebody,Nobody, Anybody

Whenever we have these 4 characters called Everybody, Somebody, Nobody and Anybody in any organisation, there is total lack of Accountability. The following cartoon will elucidate my feelings on this subject matter. The morale of the story is Even...

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