Customer Loyalty Index(CLI)

The salespersons approach towards “Customer” depends on what you do with the customer between two consecutive sale made to the customer sales training.

Normally , it is the service engineer who often surfaces between two sales either for preventive or reactive maintenance.

What possibly can be the agenda of the salesperson for such meetings?

  • Sales Growth Training
  • Optimzie the usage of product
  • Ensure that customer uses the product to its installed capacity in terms of power as well as features
  • Customer understands the USP of your product as well as you do
  • Customer is able to use the product with ease

What is the CLI for your business?

A SME should do this and discuss implementation of the same with subject matter experts sales management training.


Sanjay Singh

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