The human resource is always heterogeneous in their personal traits, beliefs, attitudes and lifestyle. How can we have a homogenous Learning and Development (L&D) policy for them?
Training and Need Analysis (TNA) in Sales is based on the classical premise that
- Some people learn by doing themselves
- Some people learn by seeing others do
- Some people learn by listening to others
We follow a structured process to segregate the above mentioned categories from the sales teams of our clients and then probe each group separately to arrive at TNA.
- Focus study
- Questionnaire Survey
- One to one interrogation
The TNA of each group is than mapped on following 3P criteria
- Plan of Action (POA)
The TNA roll out plan is implemented by our Sales Training Dept to ensure success of Sales Teams for our clients.