Customer Centricity

Customer Service Recovery

Risk Vs Price

Sales Karma

Romancing with the Customer

The Journey from price to Value

Reference Selling

Cross Selling

Up Selling

OBJ4 Discount is Poor

Sales Negotiations

Closing Skills

OBJ1 No I do not want this Product

OBJ2 The Price is too high

OBJ3 Service is Poor

'No' is the Best Anwer in Sales

Proud to be Salesman

Need Analysis of a Customer