The salespersons approach towards “Customer” depends on what you do with the customer between two consecutive sale made to the customer.

Normally , it is the service engineer who often surfaces between two sales either for preventive or reactive maintenance.

What possibly can be the agenda of the salesperson for such meetings?

a) Training

b) Optimzie the usage of product

c) Ensure that customer uses the product to its installed capacity in terms of power as well as features

d) Customer understands the USP of your product as well as you do

e) Customer is able to use the product with ease

What is the CLI for your business?

A SME should do this and discuss implementation of the same with subject matter experts.

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